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  • Are your technicians licensed and insured?
    Yes, all technicians at Banana Trades are fully licensed and insured, providing our clients with peace of mind and assurance of professional service. We prioritize safety and quality in every aspect of our work, adhering to industry standards and regulations.
  • Are you available for residential and commercial properties?
    Yes, Banana Trades offers services for both residential and commercial properties in Melbourne. Our comprehensive range of property services is tailored to meet the needs of homeowners and businesses alike, ensuring that all properties receive expert care and attention.
  • How far in advance do I need to schedule an appointment?
    At Banana Trades, we strive to accommodate our clients' schedules as efficiently as possible. Generally, we recommend scheduling appointments at least a few days in advance to ensure availability, but we also offer flexibility for urgent or emergency situations.
  • What measures do you take to ensure customer satisfaction?
    At Banana Trades, customer satisfaction is our top priority. We take proactive measures such as regular communication with clients to understand their needs fully, and we always strive to exceed expectations by delivering high-quality results and providing excellent customer service throughout every project.
  • What is your procedure for addressing customer client concerns?
    At Banana Trades, we take customer concerns seriously and have a structured procedure in place to address them promptly. We encourage clients to reach out to us directly with any issues, and our dedicated team works diligently to find satisfactory resolutions and ensure customer satisfaction.
  • How do you communicate with clients throughout the process?
    At Banana Trades, we prioritise clear and transparent communication through phone calls, emails, and text messages to keep clients informed about the progress of their project and address any questions or concerns promptly.
  • Is Banana Trades a local business?
    Banana Trades is your trusted local property maintenance partner in Melbourne. Our dedication to the community ensures personalised services. Reach out to us for tailored solutions that enhance your property's beauty and functionality.
  • How does a Banana Trades franchise work?
    Banana Trades franchise offers entrepreneurs a chance to join our trusted brand in property maintenance. With training, support, and established systems, franchisees can tap into a lucrative market while delivering quality service. Interested in joining? Contact us for more info!
  • How much will our services cost?
    Banana Trades offers competitive pricing tailored to your property's unique needs. Get in touch with us for a personalised quote and discover the value we bring to your maintenance requirements.

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We appreciate your time and look forward to the opportunity to assist you. 

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